IT Service Desk Support

Enterpryze Consulting Ltd. | Brussels | BE

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Enterpryze Consulting Ltd. with the position of IT Service Desk Support - Enterpryze Consulting Ltd. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IT Service Desk Support - Enterpryze Consulting Ltd. below matches your qualifications.

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EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

· Relevant IT Service Desk experience in enterprise environments

· Knowledge of and experience in the installation, maintenance and troubleshooting of Windows OS, MS Office and common desktop applications

· Experience in the installation and maintenance of mobile computing solutions (e.g. VPN access, Notebooks, Remote Access and WLAN)

· Experience in performing user administration in MS Active Directory and Exchange

· Experience of Outlook configuration and troubleshooting in an MS exchange environment

· Relevant previous experience of using IT Service Management systems (ex: BMC Remedy)

· Relevant previous experience of working under ITIL framework

Desirable Qualifications/Experience:

· A good working level of French (spoken)

· ITIL v4 certification

· Service Desk Analyst certification

· Relevant previous experience with Mobile Device Management (MDM) solutions

DUTIES/ROLE:

· Handling of incoming calls via the IT Service Desk telephone support line and follow-up actions

· Handling of incoming tickets in the IT Service Desk queues in ticketing systems

· Handling of incoming users at the walk-in IT Service Desk Kiosk

· Handling of incoming e-mails towards the IT Service Desk mailboxes

· Managing and keeping asset management records and systems up to date throughout their lifecycle

· Creating, updating and managing information records and keeping Information Knowledge systems up to date

· Providing input and contribution towards the Continual Service Improvement process


Information :

  • Company : Enterpryze Consulting Ltd.
  • Position : IT Service Desk Support
  • Location : Brussels
  • Country : BE

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Service Desk Support job info - Enterpryze Consulting Ltd. Brussels above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Service Desk Support job info - Enterpryze Consulting Ltd. Brussels in 2025-03-19 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-03-19 | Expired Date : 2025-04-18

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