Service Level Manager
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Enterpryze Consulting Ltd. with the position of Service Level Manager - Enterpryze Consulting Ltd. which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Service Level Manager - Enterpryze Consulting Ltd. below matches your qualifications.
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- A minimum requirement of a Bachelors degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience OИ exceptionally, the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post
- 2 years experience working in a Service Management environment
- Demonstrable experience of having designed and implemented significant productivity customer satisfaction improvements
- Solid working knowledge of Service Level Management ideally with experience of implementing or at least executing corporate wide SLM process
- Experience of both the introduction of new Service Level Management process ability to deliver the key Outputs (SLA/OLA Documents), Reports and Service Improvement Plans
- Training/Certifications: ITIL, Lean Six Sigma (Operational Excellence), PMI, Chartered Management
- Possesses experience in identifying and resolving complex problems and assignments, able to determine when problems should be escalated to a higher level
- CIS operational and/or planning experience in applying analytical and systematic approach to problem solving
- Knowledge of Services delivery, and practical experience coordinating engineering teams so that incidents are resolved as quickly as possible, within the SLA targets, and the right Resolver Group and Service Owner
- Extensive experience with telecommunications and information systems in both static and deployed environments
- Experience in demanding customer facing roles
- Experience in designing reports, supported by analytical skills, such as ability to analyse data, think critically, solve problems, apply statistical methods, pay attention to details, demonstrate business acumen
- Prior experience of working in an international environment comprising both military and civilian elements
- Knowledge of NATO responsibilities and organization, including ACO and ACT
- Training/Certifications:
- Service level management
- Change Management
- Continuity management
- Problem/Risk management
- Availability management
- Customer service support
- Continuous improvement
- Contract management
Information :
- Company : Enterpryze Consulting Ltd.
- Position : Service Level Manager
- Location : Nivelles
- Country : BE
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Service Level Manager job info - Enterpryze Consulting Ltd. Nivelles above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Service Level Manager job info - Enterpryze Consulting Ltd. Nivelles in 2025-04-30 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-04-30 | Expired Date : 2025-05-30
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